Privacy Policy
Last updated: December 12, 2025
This Privacy Policy explains how ALMA (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website almayastory.com or purchase our services.
1. Information We Collect
We may collect the following information:
  • Name and contact details
  • Payment information (processed securely by Stripe; we do not store card details)
  • Written responses, audio recordings, photos, and any other content you voluntarily share through our forms
  • Email communication and support messages
2. How We Use Your Information
We use your information to:
  • Create your personalized memory book
  • Provide customer support
  • Process payments securely through Stripe
  • Improve our services and website experience
We do not sell or share your personal data with third parties, except as required to provide the service (for example, Stripe for payment processing and printing partners for book production).
3. Story Content & Ownership
All written responses, audio recordings, photos, and stories you provide remain your personal content.
We do not publish, share, or use your story or materials for marketing or any other purpose without your explicit written permission.
4. Data Security
We use industry-standard tools (including SSL encryption) to protect your data.
Payment information is processed securely by Stripe.
5. Your Rights
You may request to:
  • Access your data
  • Update your data
  • Delete your data (except where retention is required for legal or accounting purposes)
Contact: hello@almayastory.com
6. Changes
We may update this policy from time to time.
Continued use of the site indicates acceptance of the updated terms.
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